Privacy Policy

This document outlines how INNERLETE SRL collects, uses and protects personal data in connection with its online services, digital products and website operations.

In accordance with applicable data protection laws, including EU Regulation 2016/679 (GDPR) and relevant national legislation, INNERLETE SRL is responsible for processing personal data in a secure manner and only for the purposes specified below.

By using the website innerlete.co.uk, you agree to the collection and use of personal information in accordance with this Privacy Policy.

Who we are

Website: innerlete.co.uk
Company name: INNERLETE SRL
Company registration number: J2025095975008 
Registered address: str. Mestecanis nr. 18, Valea Lupului, Iași, Romania
Email: contact@innerlete.co.uk

What personal data we collect and why

We may collect the following personal data:

  • First and last name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment-related information (processed by third parties)

  • IP address

  • Website usage data and browsing behavior

  • Account information (username, password – where applicable)

  • Information provided through contact or application forms

Personal data is collected and used for the following purposes:

  • Processing payments and billing

  • Delivering digital services or coaching programs

  • Communicating order or service status

  • Customer support via email, forms or messaging

  • Newsletter subscriptions (only with consent)

  • Improving website security and preventing fraudulent activity

  • Website analytics and performance monitoring

  • Personalising user experience and content relevance

When a user creates an account, we store information such as name, email address and phone number to facilitate future access and service delivery.

Contact forms

When you contact us through a form on the website, we collect the data you provide (such as name, email address and message).
This information is retained only for as long as necessary to respond to your request and is not used for marketing purposes unless explicitly agreed.

Caching and performance

We may use caching technologies to improve website loading speed and user experience. Cached data is temporary and is not accessed by third parties, except when required for technical support. Cache files expire automatically or may be cleared by the website administrator.

Cookies

We use cookies to track website activity and improve functionality.
Detailed information about cookies can be found here: COOKIE POLICY

Who has access to your personal data

Personal data is accessed only by authorised persons who require it to perform their duties and who are bound by confidentiality obligations.

Website administrators may access order-related and client-related information strictly for:

  • service delivery

  • customer support

  • processing refunds or technical issues

Who we share your data with

We may share personal data with trusted third parties, including:

  • Payment processors

  • IT and hosting providers

  • Email and communication platforms

  • Analytics and marketing service providers

  • Legal or accounting service providers (when required by law)

Our Privacy Policy does not apply to third-party websites or services. We recommend reviewing their privacy policies separately.

How long we retain your data

Personal data is stored only for as long as necessary to fulfil the purposes for which it was collected and in accordance with legal obligations.

  • Billing data is retained as required by tax and accounting laws

  • Marketing data (newsletter subscriptions) is retained until consent is withdrawn

  • Non-personal, anonymised data may be used indefinitely for statistical purposes

You may request deletion of your personal data at any time, subject to legal requirements.

Your rights

As a data subject, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Object to processing for direct marketing

  • Not be subject to automated decision-making

Requests can be submitted via email at: contact@innerlete.co.uk

If you believe your data has been handled incorrectly, you have the right to file a complaint with the relevant data protection authority.

How we protect your data

We implement appropriate technical and organisational security measures to protect personal data, including:

  • Secure hosting infrastructure

  • Encrypted data transmission (SSL)

  • Restricted access to personal information

  • Use of trusted third-party payment gateways

However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Data protection principles

Our data processing follows these principles:

  • Lawfulness, fairness and transparency

  • Purpose limitation

  • Data minimisation

  • Accuracy and updating

  • Storage limitation

  • Integrity and confidentiality

Payment transactions are processed by external providers. We do not store or process card details on our servers.

Contact

For questions or concerns regarding this Privacy Policy, please contact us at:
Email: contact@innerlete.co.uk

By using this website, you agree to this Privacy Policy and its terms.