Terms and conditions

Last updated: 20.12.2025

By accessing www.innerlete.co.uk and purchasing any services or digital products provided by Innerlete (“we”, “us”, “our”), you agree to these Terms & Conditions. If you do not agree, please do not use this website or our services.

1. Company Information

Innerlete is operated by a company legally registered in Romania, operating within the European Union. All services and products are delivered online only.

2. Services & Products

Innerlete provides online coaching services and digital products, including but not limited to: fitness training programmes, nutrition guidance (non-medical), habit and lifestyle coaching, accountability systems, and digital products such as guides, PDFs and programmes. No physical goods are sold.

3. Eligibility

By using our website or services, you confirm that you are at least 18 years old, legally capable of entering a contract, and responsible for your own health decisions. If you have medical conditions or injuries, you must consult a qualified healthcare professional before starting any programme.

4. Health Disclaimer

Innerlete does not provide medical advice. Coaching and nutrition guidance are educational only and do not replace professional medical care. You participate at your own risk. Innerlete is not liable for injuries, health issues, or damages resulting from use of our services or products.

5. Client Responsibility & Results

Results depend on individual effort, consistency, and adherence. No results are guaranteed. Testimonials or examples are illustrative only. Failure to follow instructions or lack of engagement does not entitle you to refunds or compensation.

6. Payments & Pricing

All prices are displayed in GBP, unless stated otherwise. Payments are due in advance and processed via third-party providers (e.g. Stripe, PayPal). You are responsible for ensuring your payment details are correct.

7. Refund Policy

Coaching services: Due to their personalised digital nature, all sales are final once coaching has started.
Digital products: By purchasing digital content, you expressly agree to immediate access and acknowledge that you waive your 14-day right of withdrawal once download or access begins, in accordance with EU consumer law.

8. Delivery of Services

Coaching timelines and check-ins are agreed individually. Digital products are delivered instantly or via secure access. Innerlete is not responsible for delays caused by technical issues outside its control.

9. Communication

Communication is provided through approved platforms only. Response times may vary (typically within 24–48 business hours). Emergency or 24/7 support is not provided. Abusive or inappropriate behaviour may result in termination of services without refund.

10. Intellectual Property

All content provided by Innerlete, including programmes, documents, videos, PDFs and website content, is protected by intellectual property laws. You may not copy, share, resell or redistribute any materials without written permission.

11. Data Protection & GDPR

Personal data is processed in accordance with GDPR (Regulation EU 2016/679) and applicable Romanian and EU legislation. Data is used only for legitimate business purposes and will not be sold or shared except where required by law. You have the right to access, correct, restrict or request deletion of your data. Requests can be sent to [your email]. See our Privacy Policy for details.

12. Cookies

This website uses cookies for functionality, performance and analytics. By continuing to browse the site, you consent to the use of cookies in accordance with our Cookie Policy.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Romania. Consumers residing in the UK or other EU/EEA countries retain any mandatory consumer protection rights applicable in their country of residence. Any disputes will first be attempted to be resolved amicably; failing that, they will be submitted to the competent courts of Romania.

14. Changes

Innerlete may update these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of the updated terms.

15. Contact

Email: contact@innerlete.co.uk
Website: www.innerlete.co.uk